Terms & Conditions
1. Introduction
Welcome to Humble, a company based in Malta, committed to delivering innovative and effective marketing solutions to our clients. These Terms and Conditions (“Terms”) govern your use of our services, products, and website. By accessing or using our services, products, or website, you agree to be bound by these Terms.
2. Definitions
“We”, “us”, and “our” refer to Humble, a company registered in Malta, with its registered office at [address].
“You” and “your” refer to any individual or entity that accesses or uses our services, products, or website.
“Client” refers to any individual or entity that engages our services, products, or website.
“Personal Data” refers to any information that identifies or relates to a person, including names, addresses, email addresses, phone numbers, and other contact information.
3. Data Protection
We are committed to protecting your Personal Data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act, 2009 (Malta). By providing us with your Personal Data, you confirm that you have the authority to provide such information and that you agree to our processing of your Personal Data as described in these Terms.
We will:
- Collect and process your Personal Data only for the purposes specified in these Terms;
- Ensure the security and integrity of your Personal Data;
- Keep your Personal Data confidential and not disclose it to any third party, except as required by law;
- Provide you with access to your Personal Data and the right to correct any inaccuracies;
- Delete your Personal Data when no longer necessary for the purposes specified in these Terms.
4. Services and Products
We provide a range of marketing services and products, including but not limited to:
- Marketing strategy and planning
- Content creation and management
- Digital marketing (including social media and email marketing)
- Campaign management and analysis
Our services and products are designed to help you achieve your marketing objectives. However, we do not guarantee specific results, and the effectiveness of our services and products depends on various factors, including your target audience, marketing strategy, and budget.
5. Payment Terms
We accept payment by bank transfer, credit card, or other payment methods specified in our invoice. Payment terms are as follows:
- Payment is due within 30 days of the invoice date;
- A late payment fee of 1.5% per month will be applied to unpaid invoices;
- We reserve the right to suspend or terminate our services and products if payment is not received within the specified timeframe.
6. Confidentiality
You agree to keep confidential all information provided by us, including our services, products, and business strategies. You will not disclose or share such information with any third party, except as required by law.
7. Intellectual Property
All intellectual property rights in our services, products, and website are owned by us or our licensors. You agree not to:
- Copy, reproduce, or distribute our services, products, or website without our prior written consent;
- Use our services, products, or website for any purpose other than the purposes specified in these Terms;
- Remove or alter any copyright or other proprietary notices from our services, products, or website.
8. Limitation of Liability
We will not be liable for any indirect, consequential, or punitive damages arising from the use of our services, products, or website. Our liability for damages will be limited to the amount of fees paid by you to us.
9. Dispute Resolution
Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the Malta Arbitration Association. The seat of arbitration will be Malta, and the language of arbitration will be English.
10. Governing Law
These Terms will be governed by and construed in accordance with the laws of Malta. Any disputes arising from these Terms will be resolved in accordance with the laws of Malta.
11. Changes to Terms
We reserve the right to modify or update these Terms at any time without notice. Your continued use of our services, products, or website will be deemed acceptance of any changes to these Terms.
12. Acceptance
By accessing or using our services, products, or website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at [email protected] or +356 79207814.
14. GDPR Representative
Our GDPR representative is Dale Pace, who can be contacted at [email protected] or +356 79207814.
15. Data Protection Officer
Our Data Protection Officer is Dale Pace, who can be contacted at [email protected] or +356 79207814.
16. Website Terms
Our website terms are governed by the following rules:
- We are not responsible for any technical issues or errors on our website;
- Our website may contain links to third-party websites, which are not under our control;
- We reserve the right to modify or update our website at any time without notice.
17. Cookies
We use cookies on our website to improve your browsing experience. By accessing our website, you consent to our use of cookies.
18. Data Retention
We will retain your Personal Data for the purposes specified in these Terms and for a period of 5 years from the date of collection, unless we have a legitimate reason to retain it for a longer period.
19. Data Portability
You have the right to request the portability of your Personal Data to another service provider. Please contact us at [email protected] or +356 79207814 to request data portability.
20. Right to Object
You have the right to object to the processing of your Personal Data for direct marketing purposes. Please contact us at [email protected] or +356 79207814 to request an opt-out.
21. Right to Erasure
You have the right to request the erasure of your Personal Data from our records. Please contact us at [email protected] or +356 79207814 to request erasure.
22. Right to Rectification
You have the right to request the rectification of any inaccuracies in your Personal Data. Please contact us at [email protected] or +356 79207814 to request rectification.
23. Right to Withdraw Consent
You have the right to withdraw your consent to the processing of your Personal Data at any time. Please contact us at [email protected] or +356 79207814 to request withdrawal of consent.
24. Complaints
If you have any complaints about our services, products, or website, please contact us at [email protected] or +356 79207814. We will respond to your complaint in a timely and professional manner.
25. Final Provisions
These Terms constitute the entire agreement between you and us regarding the use of our services, products, or website. These Terms supersede all prior or contemporaneous agreements or understandings, whether written or oral.
By using our services, products, or website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.